Assessing the Use of Administrative Holds
WICHE is increasing understanding around the use of holds that restrict registration or official transcripts as a means to get college student action or payment, and providing tools to undertake change.
Informed and guided by the experience of 12 public postsecondary institutions from the WICHE region who collaborated in the No Holding Back community of practice from 2022 to 2023, WICHE provides video profiles, student and college staff testimonials, case study examples, and tools to increase awareness about this practice, highlight student experiences and for institutions to (re)evaluate their hold policies and practices to support institutional and student success. These materials were released in October 2023 during a live webcast with a panel of students and a panel of postsecondary administrators who participated in the holds assessment project.
Watch WICHE’s Panel Discussion with Students and Administrators
Hear About Student Experiences with Holds
WICHE conducted student focus groups with 50 students from 10 institutions. Watch videos of typical students’ experiences and their recommendations on how to improve administrative holds.
- University Student Without Family Support
- Military Veteran Student Who Attends Community College
- Community College Student Who Used a Pell Grant
Available for Download
For more information, sign up for the WICHE enewsletter or contact:
Interim Director, Programs and Evidence, Programs and Services; Senior Research Analyst, Policy Analysis and Research
Peace Bransberger leads the production and analysis of WICHE’s projections of high school graduates, research on the use of administrative holds, and other transfer, equitable college access, success and financing initiatives. Previously, Peace was a consultant and evaluation researcher with the Aspen Institute’s Economic Opportunities and Workforce Strategies Initiatives and Westat, in Washington, DC. Peace is a former foster youth and was the first in her family to graduate, with an M.A. from the American University in Washington, DC, B.A. from St. Cloud State University, in Minnesota and an adult educator license.
Manager, Community Engagement and Development, Programs and Services
Olivia Tufo is the manager of community engagement and development for the Programs & Services unit at the Western Interstate Commission for Higher Education (WICHE). The Programs and Services unit broadens student access to postsecondary education and fosters higher education collaborations that increase institutional effectiveness. Tufo manages membership of the Western Alliance of Community College Academic Leaders and the Western Academic Leadership Forum. Tufo also works on initiatives that bring together the West’s higher education leaders to address common goals and issues, such as the No Holding Back study and the Interstate Passport Network which aims to streamline the student transfer process through a nationwide network of institutions.