Consumer-Driven Standards and Guidelines in Managed Mental Health for Populations of African Descent

Definition of (Cultural) Competency Used in the Report

  • Competence is the application of knowledge and the interpersonal, decision-making, and psychomotor skills expected for the practice role(National Council of State Boards of Nursing, Inc., 1996)
  • Competent means properly or well qualified (and) capable(Myers, 1995)
  • Cultural competency is a set of congruent attitudes, behaviors, and policies that come together in a system, agency, or among professionals to enable them to work effectively.........(Isaacs & Benjamin, 1991)


Working Definition Used in this Report:

  • Cultural competency is acceptance and respect for difference, continuing self-assessment regarding culture, attention to the dynamics of difference, ongoing development of cultural knowledge and resources and flexibility within service models to work towards better meeting the needs of minority populations(Cross, Bazron, Dennis, & Isaacs, 1989).