WESTNET--A Case Study in the Benefits and Costs
of an Interactive Television Network

 

 

Summary, Findings, and Conclusions

1.

This case describes a collaborative effort among ten campuses of the State University of New York (SUNY) to establish a shared distance learning network in western New York state. The participating campuses, led by SUNY Brockport, made a proposal to the SUNY system Office of Educational Technology to form WESTNET&emdash;a distance learning network that would provide two-way compressed video connections and related classroom equipment at each of the member institutions. The proposal was funded, the network was established, and courses were first offered in spring term 1997.

2.

Given the fiscal constraints under which SUNY is operating, it is apparent the campuses cannot afford to individually offer the kind of specialized and diversified courses as they have in past years. A premise of WESTNET is that by providing a telecommunication infrastructure campuses will be able to maintain the diversity of course offerings through their group efforts in sharing courses.

This consideration was particularly important in the development of a Philosophy Consortium by faculty from several of the campuses. That consortium has provided a model for faculty collaboration that could be expanded to other disciplines as the network expands.

3.

The WESTNET campuses plan to create a model for a distance learning network that addresses the interinstitutional issues related to course sharing, administrative support, and technical infrastructure that must be solved in order to make WESTNET a success.

Benefits                                                     

Learning Outcomes

4.

The evaluation of learning outcomes was based upon data from five courses delivered via WESTNET in spring 1997&emdash;one course in Education, one in Nursing, and three in Philosophy. An analysis of the grade data shows that the proportion of students earning grades of "A" or "B" at the sending and receive sites was not statistically significant at the 5 percent level. The proportion of "A" grades earned by sending site students, however, is significantly greater (at the 5 percent level) than the proportion earned by receiving site students.

The lower proportion of "A"s at the receive sites could be due to the lower overall ability of these students as evidenced by their lower GPAs and as further evidenced by their lower grade expectations. Alternatively, the lower grades may be in some way related to the start-up nature of the network. Additional study of this phenomena is clearly warranted.

5.

A student attitude survey was administered to students at both sending and receiving sites. For the specific survey items where there were no significant differences among the send and receive site students, there were no indications unfavorable toward WESTNET. For the specific survey items where receive site responses were statistically different than send site responses, the send site responses were uniformly neutral and the receive site responses were uniformly supportive of WESTNET.

6.

Concerns indicated by individual responses to the open-ended questions suggests some logistic problems that are likely to be remedied by more experience with the network. Another concern, that the technology will be used as a reason to downsize academic departments, suggests a misunderstanding that the technology is the source of the fiscal problem facing the system rather than a possible solution to the problem. Finally, both receive and send sites students understand the benefits of the technology as a means of improving access.

Student Access to Courses 

7.

The SUNY campuses in western New York state provide an important source of access to higher education for residents of the region. One of the WESTNET objectives is to maintain and expand that access. Given the financial constraints the SUNY campuses are operating under, some downsizing of academic departments is occurring. This threatens the viability of degree programs on campuses with relatively small departments and numbers of majors. Course sharing among campuses is one way to maintain degree programs and provide adequate course offerings even where campus departments are relatively small.

The creators of the Philosophy Consortium at Brockport, Fredonia, and Cortland, for example, have shown that an important traditional discipline can thrive in hard economic times by creatively pooling scarce resources and sharing courses among campuses.

Institutional Renewal

8.

The instructors in the five courses evaluated indicated that their involvement with WESTNET offered them new avenues for professional development. These include the possibility of continuing to teach advanced courses, the opportunity to audit courses of colleagues from other institutions, and the availability of high-tech equipment for classroom use. They felt that their teaching was greatly enhanced by the reorganization of their subject materials to suit the new delivery system. Instructors were pleased with the opportunity to reach new students in their courses, and to offer this clientele a greater variety of courses than had previously been possible.

9.

Cooperative arrangements among campuses for course sharing via WESTNET appear to be blossoming. The Philosophy Consortium is expanding and the Nursing Department at Brockport is increasing its course offerings. Other campuses are indicating an interest in participating in WESTNET. Additional departments including Languages - French and Japanese, Political Science, and Recreation and Tourism are either offering or planning to offer courses over WESTNET. Protocols for FTE sharing and assignment of communications line charges are beginning to emerge.

Costs                                                       

10.

The cost of a WESTNET course was estimated based upon the direct operating and capital costs of a WESTNET studio classroom, transmission costs, and WESTNET administrative overhead. This estimated cost of a WESTNET course is less than that of offering the same course in classroom format with a live instructor at multiple (two or three) locations.

Cost comparisons such as these are valuable but must be made with a clear understanding of their implications. The comparison of WESTNET costs with the costs of offering the courses separately on each campus should not be interpreted to mean that offering the courses on each campus remains a viable alternative. It is not. Given the fiscal situation, WESTNET provides a less expensive way to deliver these courses that would otherwise be at risk of being eliminated at all sites.



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The report can also be downloaded/viewed in a pdf file, WestNet_Case_Study.pdf

For more information, go to the Brockport College Interactive Distance Learning site