The Education Network of Maine:

A Case Study in the Benefits and

Costs of Instructional Television

 

Summary, Findings, and Conclusions

1.

The Education Network of Maine (ENM) began in 1986 when the Board of Trustees of the University of Maine System and the campus presidents agreed to implement instructional television as a way to improve educational access, especially to the state's rural and placebound residents. From 1986 to 1994 the network was operated by the University of Maine at Augusta (UMA). In 1995 the Education Network of Maine was established as a separate provider of distance learning television services. In 1997, after this case study had been undertaken, the ENM was merged into the University of Maine System Network for Education and Technology Services (UNET) administratively attached to the systemwide Chancellor's Office. The data upon which this report is based are taken from the 1995-96 and 1996-97 academic years.

2.

The initiative to develop the distance learning network is consistent with the University of Maine System's mission as "the major instrument of statewide educational, economic, technological, social, and cultural advancement." The mission statement for the ENM is consistent with the System's mission and is specific in its objective of using "the synergy of telecommunications, information, and human resources to bring education of high quality and affordable cost to the community, home and the workplace" and "to extend educational access."

3.

The network's physical plant consists of a fiber optic network connecting all the campuses of the University of Maine System augmented by microwave channels and cable television feeds that virtually blanket the state. The network center, located on the Augusta campus, includes four studio classrooms and satellite up- and down-links. The other campuses all have at least one fully equipped studio classroom. The network also operates ten "centers" where students can participate in the interactive (one-way video, two-way audio) instructional television (ITV) and computer based courses. Approximately 100 additional designated receive sites at technical colleges, high schools, and various work locations also are provided some technical support from the network. In 1996 over 3,200 students were enrolled in network courses.

Benefits:                      

Learning Outcomes, Course Comparisons, Spring 1996

4.

Students enrolled in 23 network courses at both receiving and studio broadcast sites during spring 1996 were surveyed using questions developed by the Flashlight Project. Responses of students at the receive sites were generally favorable toward the courses and the logistical arrangements. The only statistically significant difference between broadcast site (students in the TV studio classroom with the instructor) and receive site student responses was that broadcast students indicated they had better access to the library and bookstore.

5.

Grade data were also compared for these courses. Analysis was conducted to determine if student grade performance differed, on average, between those who were enrolled at broadcast locations and those at receive sites. A statistically significant difference in average grades between broadcast and receive site students (in favor of broadcast site students) was found in only one course. Of the remaining 17 courses for which sufficient data were available to conduct a "t" test, the differences in average grades were not statistically significant. It should also be noted, however, that out of the 17 comparisons made, only six courses had a mean grade difference that favored receive site students.

Learning Outcomes, Course Comparison, 1996-1997

6.

An introduction to anthropology course was offered through the Education Network of Maine in fall 1996 and spring 1997. The fall version of the course was offered on the network in the regular ITV format. All of the class sessions were videotaped. A total of 190 students were enrolled in the course, some at the live broadcast studio in Augusta, the rest located at 13 receive sites throughout the state. A survey was conducted to determine if there were statistically significant differences between broadcast and receive site students with respect to satisfaction with the course. Of particular note was the finding that students in the receive sites felt more strongly than those in the broadcast classroom that the delivery quality was adequate to allow them to learn the content. Students at the receive sites agreed that they would take another course if it were offered in this mode and that they would recommend the course to another student. Overall, receive site students appeared to be more satisfied with the course than those at the sending site.

7.

During the spring term the same anthropology course was offered in an asynchronous delivery mode wherein the videotapes of the fall classes were used to deliver the course to a group of 50 students at various receive sites. In addition to viewing the videotapes, students met with the faculty and other students using a telephone conferencing system for review sessions. The same survey used in the fall term was administered to the students who took the videotape version of the course during spring term. The fall term receive site student responses were compared to the responses of the spring term students (all of whom were deemed to be at receive sites). There were no significant differences between the responses of the students in the live network version and the videotaped version of the course. Based upon these survey responses, there is no evidence that receive site students preferred the live network course over the videotape version of the same material.

8.

The implication of this result is that students are neutral between a live presentation and one that is provided to them as a set of videotapes. A similar type of result has been observed in another study in this series&emdash;the Rensselaer Polytechnic Institute case study where respondents indicated a preference for course materials on videotape over videoconferencing. If these results are real, the implication is that the convenience of the videotapes, which are truly available anytime, anyplace, and which can be viewed more than once, makes up for the loss of the live presentation. Improving "convenience" for students may not appear to be an important public policy objective. For adult students with work or family responsibilities, however, such improvements in convenience are equivalent to improving "access" to education, something that is considered to be an important policy objective.

Student Access

9.

In fall term 1996, there were 3,264 students enrolled in network courses (approximately 10.6 percent of system enrollment). To provide an estimate of the effects the convenience of the network courses may be having upon access, two groups of students were removed from this total: 687 who were also taking courses on campus - on the rationale they already have access to a campus, and 567 who were age 22 or less - on the rationale the youngest students are more mobile and less likely to have work or family responsibilities. The adjusted total is 2,010 students, which represents 6.5 percent of system enrollment for whom access has been improved by the ENM.

10.

An estimate of the systemwide participation rate for the state's 18-64 population in 1996 suggests that the availability of network courses has increased the state's participation rate from 3.33 per cent to 3.59 percent, a relative increase of over 7 percent (=3.59/3.33).

Cost                                            

11.

Costs were estimated for a course based upon three alternative modes of delivery: instructional television, sending instructors to several remote sites, and on-campus classroom instruction; and for three different levels of course enrollment: low demand courses (enrollment of 25), moderate demand courses (enrollment of 110), and high demand courses (enrollment of 220).

12.

The "send instructors to remote sites" alternative has never been proposed as a way to reach placebound students in remote sites. It is used here to illustrate the substantial cost advantage of on-campus instruction (wherein students come to the instructor) over sending instructors to students at several remote sites.

13.

Classroom instruction is the least expensive mode for low enrollment courses (about 80 percent less expensive than the alternatives). At current levels of network utilization (approximately 70 percent), the costs of the moderate enrollment course are essentially equal for classroom and network instruction. If network utilization were closer to capacity, network instruction would be slightly less expensive than classroom. For high demand courses, network instruction is less expensive than classroom instruction (by about 47 percent).

14.

These cost estimates illustrate that network instruction is subject to scale economies. Because of the start-up and fixed costs associated with network courses, they are more expensive than classroom instruction for courses with relatively small enrollments. As course enrollments grow, spreading the fixed costs over a larger and larger enrollment base, network instruction becomes less expensive than classroom instruction.



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The report can also be downloaded/viewed in a pdf file, Maine_Study.pdf