Supporters
Our special thanks go to the people whose good will, great ideas,
effort, patience and encouragement have improved the quality and
enjoyment of this project. Thanks, everyone!
Steve Klenk
Steve Klenk participated in the LAAP project initial planning
meeting in Boulder, Colorado on February 17 and 18, 2000. His presentation,
entitled "Process Redesign," discussed how to redesign
student services processes and organizations from an institutional
("big picture") perspective, with special emphasis on
understanding and addressing the needs of the student.
Burnie Blakely
Burnie Blakely, a Solution Architect with IBM Corporation, contributed
significantly in the planning, designing and review phases of this
project. He taught the project partners to use UML and scenarios
as a way of communicating between subject matter experts and IT
staff. Bernie made UML believers of the partners because it helped
them visualize how their development process could proceed without
reference to a specific technology. At the project end, Burnie
brought his analytical, editing and graphics skills to the development
of the guidelines and lessons
learned.
Burnie also participated in our webcast series. He was the guest
expert on Bridging
the Communications Gap between Student Services and IT Staffs.
Matt Wasowski
Matt was our contact at HorizonLive.
A corporate member of WCET, HorizonLive contributed the first six
webcast slots used to create the series, "Providing
Student Services to Distance Learners." Matt answered our
innumerable questions and made sure our presentation material looked
good and functioned well.
Beth Dupuis, Darlene Burnett, Mike Leonard, Donna Ford, Cyndi
Rowland, Bill Haid, Dan Volchok, Mike Tagawa, Marianne Phelps, Norm
Finlinson, Burnie Blakeley, Mel Chastain, Ellen Waterman and Peggi
Munkittrick
In addition to their busy professional lives, these
webcast guests prepare their own material and spend several
hours practicing with us. Then they spend 1.5 hours live online
sharing their knowledge and answering audience questions. Doing
a webcast is a lot of extra work, and we really appreciate their
effort.
Denise Easton
As President of ULiveandLearn,
Denise provided a new home for the webcast series when HorizonLive
reorganized. Denise made the transition to another technolgy producer
smooth and let us continue the webcasts within budget too.
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