Introduction

Online Student Services Provision:
A Guide to Good Practice

Information for Prospective Students
Admission
Financial Aid
Registration
Orientation
Academic Advising
Technical Support
Career Services
Library Services
Services for Students with Disabilities
Personal Counseling
Instructional Support and Tutoring
Bookstore
Services to Promote a Sense of Community

Two Comprehensive Web-based
Student Services Systems

Conclusion

Sites Selected as Examples