Notes
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Outline
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Proposed DMH EHR Vendor Validation Process
  • DMH wants to provide a minimum statewide standard for the county mental health programs to assess EHR systems.
  • MHSA creates initial and potential on-going funding mechanisms to enable the counties to consider  contract agreements with EHR vendors
  • Compliance with federal initiatives to implement EHR’s nationwide; Presidents New Freedom Commission Objectives and  Executive Order 13335


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Current DMH Partners for EHR/PHR Development & Implementation
  • DMHC -  California Department of Managed Health Care
  • DHS -  California Department of Health Services
  • CalRHIO - California Regional Health Information     Organization
  • CalOHI - California Office of HIPAA Implementation


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"CA Health Info Security/Privacy Collaboration"
  • CA Health Info Security/Privacy Collaboration
  •  CalOHI partnering with CalRHIO
  • Submitted proposal to RTI International
  • Identify:
    • Business practice and State law barriers to the interoperability of health information exchange (HIE)
    • Potential solutions to those barriers
    • Implementation strategies to resolve the barriers
  • Process includes:
    • Inviting statewide health care industry stakeholders to participate in:
      • 3 conferences
      • Review and comments on reports
    • Interaction at the national level
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“Key Capabilities of an Electronic Health Record System”
Institute of Medicine (IOM), July 2003
  • Health Information and Data - diagnoses, allergies, and lab results
  • Results Management - New and past test results by all clinicians involved in treating the patient
  • Order Management -Computerized entry and storage of data on all medications, tests, and other services
  • Decision Support - Electronic alerts and reminders to improve compliance with best practices, ensure regular screenings and other preventive practices, identify possible drug interactions, and facilitate diagnoses and treatments
  • Patient Support - Tools offering patients access to their medical records, interactive education and the ability to do home monitoring and testing



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“Key Capabilities of an Electronic Health Record System”
Institute of Medicine (IOM), July 2003
(Continued)
  • Administrative Processes --Tools, including scheduling systems, that improve administrative efficiencies and patient service
  • Reporting- Electronic data storage that uses uniform data standards to enable physician offices and healthcare organizations to comply with federal, state and private reporting requirements in a timely manner
  • Electronic Communication and Connectivity - Secure and readily accessible communication among clinicians and patients




  • Adapt EHR core functions for an Electronic Mental Health Record System for California Counties.
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Vendor Validation Process
  • Review the requirements derived by other states and federal entities (Center for Medicaid/ Medicare Services – CMS)
  • Work with designated stakeholders to define the minimum EHR requirements for CA’s county mental health programs
  • Develop a Request For Information (RFI)
    • Determine vendors interested in providing EHR systems
    • Description of vendor products to continue vendor validation process
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Vendor Validation Process (continued)
  • Vendors from RFI process will be assessed on the following criteria:
    • Minimum EHR requirements
      • Includes security and interoperability
    • Reference Checks
    • Demonstrated Functionality
    • User Experience
    • Ease in customization
    • Financial viability of the vendor

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Reference Checks
  • Panel of stakeholders would survey a broad set of EHR system users:
    • Are any installations for county based mental health programs?
    • How responsive is the vendor to customer suggestions or need for enhancements?
    • Can the vendor demonstrate real time interoperability with other systems and among other installations of the same product?
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 Vendor Demonstrations
  • Vendors will demonstrate the workflow of each system
  • State staff with stakeholders will create test “scripts” to demonstrate the required functionality, including:
    • Tests for system integration and interoperability
    • Test for alerts and error checking
  • Designated representatives (clients and family members, providers, county and state staff) will enter and “process” client information
  • Review the ability to customize (flexibility in changing fields and functionality)
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Vendors Described
  • Based on predefined criteria
    • Systems will be given percentages for overall requirements met by category
    • Reference checks
    • User experience ratings by designated stakeholders
    • Ease in customization
    • Other criteria defined in the stakeholder process
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Validated Vendors
  • List of “Validated” EHR vendors
  • Counties will have documented findings
      • Vendors can comment on information documented
      • Functionality will be listed by categories with %’s
      • Side by side comparisons of individual vendors
      • Hardware and licensing requirements specified


  • Vendors can request to be reviewed for later inclusion on Validated List
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Connection to Funding
  • MHSA funding available to contract with validated EHR vendors


  • If a county has already obtained (procured) a system, MHSA funding is available to help them achieve standards and develop enhancements


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Next Steps
  • Engage County Directors (CMHDA)
    • Coalition of Counties
    • EQRO
  • Develop Charter
    • Define Stakeholders
    • Clearly define goal, objectives & scope
  • Obtain consultants to guide RFI development and oversee validation process
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"MHSA EHR Goal"
  • MHSA EHR Goal
  • To transform county mental health information systems into an interoperable, comprehensive information network that can easily and securely capture, exchange and utilize information.


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